Our Cookies Policy

Our contact details

Name: Matt Silver

Contact Number:‭ 07835 171952‬

This version was last updated on 31st January 2026.

This Cookies Policy explains how The Glass House Leadership Lab ("we", "us", or "our") uses cookies and similar technologies on our website: www.glasshouselab.com ("Site").

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Cookies may be set by us (first-party cookies) or by third-party services we use (third-party cookies).

2. Types of Cookies We Use

We use the following categories of cookies:

a. Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They enable core functionality such as page navigation, form submission, and access to secure areas of the site.

b. Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies help us monitor site performance, identify usage patterns, and improve the content and functionality of the Site.

The information collected is aggregated and does not directly identify individual users.

c. Functional Cookies

Functional cookies enable enhanced functionality and personalisation, such as remembering preferences, recognising returning visitors, and supporting interactive features including quizzes, surveys, and forms.

These cookies may be set by us or by third-party providers whose services are integrated into the Site.

d. Marketing and CRM-Related Cookies

We may use cookies associated with our customer relationship management (CRM) systems, to support lead capture through quizzes, forms, and surveys, and to enable relevant follow-up communications.

These cookies help us understand engagement with our content and ensure that follow-up communications are relevant and appropriate. We do not use cookies for third-party advertising or behavioural ad targeting.

If this changes in the future, we will update this policy accordingly.

3. Third-Party Cookies

Some cookies on our Site are set by trusted third-party service providers who support analytics, CRM functionality, diagnostics, or site performance.

These third parties process data in accordance with their own privacy and cookies policies. We only work with providers who meet appropriate data protection standards.

4. Managing Cookies

You have the right to choose whether or not to accept cookies.

When you first visit our Site, you will be presented with a cookie consent banner that allows you to:

Accept all cookies
Reject non-essential cookies

You can also manage or withdraw your consent at any time through your browser settings. Please note that disabling certain cookies may affect how the Site functions.

5. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in legislation, technology, or our practices. Any updates will be posted on this page, and we encourage you to review it periodically.

6. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:
Email: info@glasshouselab.com

For more information about how we handle personal data, please see our Privacy Notice.